Privacy Policy
Effective Date: April 3, 2026
Your privacy matters to us. This policy explains what personal information Islamorada Dive Center collects, how we use it, and how we protect it. We collect only what we need to provide our services and communicate with you — nothing more.
Information We Collect
We collect personal information in the following ways:
Contact forms. When you submit an inquiry through our website, we collect the information you provide, which may include your name, email address, phone number, and message content. This information is used solely to respond to your inquiry.
Booking and reservations. Online bookings are processed through FareHarbor, a third-party reservation platform. When you complete a booking, you provide personal and payment information directly to FareHarbor. We receive the details necessary to fulfill your reservation, such as your name, contact information, and trip selections. Please review FareHarbor's Privacy Policy for information on how they handle your data.
Analytics. We use analytics tools, including Google Analytics, to understand how visitors interact with our website. This data is aggregated and anonymized — it does not identify individual users. It helps us improve site content and user experience.
Cookies. Our website uses cookies to support site functionality and analytics. You may configure your browser to decline cookies, though some features may not function as intended.
How We Use Your Information
We use the personal information we collect to:
- Respond to inquiries and customer service requests
- Facilitate trip reservations and communicate booking details
- Send relevant operational communications, such as trip reminders or updates
- Improve our website content, structure, and user experience
- Comply with applicable legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
Our website integrates with the following third-party services. Each operates under its own privacy policy:
- FareHarbor — Online booking and reservation processing. Privacy Policy →
- Google Analytics — Website traffic and behavior analytics. Privacy Policy →
- Google Maps — Embedded maps for location reference. Privacy Policy →
- YouTube / Vimeo — Embedded video content, if applicable. Viewing embedded videos may allow these platforms to collect usage data.
These providers have access to your data only as necessary to perform their services. We are not responsible for the privacy practices of third-party platforms.
Embedded Content
Pages on this site may include embedded content from external platforms — such as videos or maps. Embedded content behaves as if you had visited those external sites directly. They may collect data about you, use cookies, and monitor your interaction with that content, particularly if you are logged in to those platforms.
Data Retention
Contact form submissions are retained only as long as necessary to respond to your inquiry or as required for operational purposes. Booking records are retained as required by applicable business and legal obligations.
Analytics data is retained in accordance with Google Analytics' data retention settings, which we review periodically.
Your Rights
You have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, please contact us using the information below. We will respond within a reasonable timeframe.
If your booking was processed through FareHarbor, data-related requests regarding that information should be directed to FareHarbor directly.
Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of data transmitted to or from our website.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.
Links to Other Sites
Our website may contain links to external sites not operated by Islamorada Dive Center. We have no control over and take no responsibility for the content or privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Questions About This Policy?
If you have any questions or concerns about how we handle your personal information, please reach out to us directly.
Islamorada Dive Center
Three Waters Marina, Islamorada, Florida Keys
info@islamoradadivecenter.com
(305) 664-2211